Privacy Policy

1. Introduction

AccessibilityWidg ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web accessibility widget service and dashboard ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Company name (optional)
• Password (encrypted)
• Account creation date

2.2 Website Domain Information

When you add a domain to your account, we collect:

• Domain name
• Domain verification status
• Widget configuration settings (colors, features enabled)
• Package/subscription level

2.3 Widget Usage Analytics (Collected from End Users)

When end users interact with the accessibility widget on your website, we automatically collect the following data to provide analytics and improve the service:

• Event Type: Which accessibility feature was used (e.g., "bigger text", "high contrast", "screen reader")
• Session Information: Unique session ID (generated randomly, no personal identification)
• Session Duration: How long the user has been on the page
• Page Information: URL, page title, referrer URL
• Device Information: Device type (mobile/tablet/desktop), browser type, operating system
• Screen Information: Screen width/height, viewport width/height, pixel ratio
• Technical Information: Touch support, language preferences, timezone
• Timestamp: When the event occurred

Important: We do NOT collect any personally identifiable information (PII) from end users, such as names, email addresses, IP addresses (anonymized), or any other information that could directly identify an individual.

2.4 Payment Information

We do not store any payment information, credit card details, or financial data on our servers. Payments may be processed through third-party payment providers. We simply send payment links to users and mark payments as paid or failed based on notifications from the payment provider. All payment information is securely stored and processed by the respective payment provider.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain our accessibility widget service
• Analytics Dashboard: To display usage statistics to website owners about how end users interact with accessibility features
• Account Management: To manage your account, subscriptions, and billing
• Service Improvement: To analyze usage patterns and improve our features
• Token Management: To track your usage tokens and apply appropriate limits
• Communication: To send service updates, security alerts, and support messages
• Compliance: To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data only in the following circumstances:

• Service Providers: We use third-party services for payment processing and database hosting that may process data on our behalf
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, safety, or property, or that of our users

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

• Account Data: Retained until account deletion
• Analytics Data: Retained for up to 2 years for trend analysis
• Billing Records: Retained for 7 years for tax and legal compliance

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Password hashing using industry-standard algorithms
• Regular security updates and monitoring
• Access controls and authentication
• Secure cloud-based database hosting

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@accessibilitywidg.com

8. Cookies and Tracking Technologies

We use session storage and local storage to maintain user preferences and session state for the accessibility widget. We do NOT use third-party tracking cookies or advertising cookies.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Privacy Law Compliance

We comply with applicable privacy laws including GDPR (EU), CCPA (California), and other regional data protection regulations. Depending on your location, you may have additional rights:

• Right to know what personal information is collected and how it's used
• Right to access, correct, or delete your personal information
• Right to data portability in machine-readable format
• Right to object to certain processing activities
• Right to lodge a complaint with your local data protection authority
• Right to equal service regardless of privacy choices

Important: We do NOT sell personal information to third parties.

Our legal basis for processing includes contract performance, legitimate business interests, and your consent where required. For privacy inquiries or to exercise your rights, contact us at privacy@accessibilitywidg.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We recommend reviewing this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: